> For the complete documentation index, see [llms.txt](https://guides.clickatell.com/release-notes/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://guides.clickatell.com/release-notes/release-notes-archive/2023-release-notes/q4-2023/channel-updates/whatsapp-quality-rating-and-messaging-limits.md).

# WhatsApp Quality Rating & Messaging Limits

You can now view your quality rating and messaging limits directly from within the Clickatell Portal under your [*WhatsApp Profile Details page*](https://guides.clickatell.com/whatsapp-channel/getting-started/add-and-manage-whatsapp-business-profiles#manage-your-business-profiles). The quality rating of your WhatsApp Business phone number is based on feedback from your customers on the messages that they’ve received over the past seven days. This rating can impact the messaging limits imposed on your account.&#x20;

{% hint style="info" %}
**Learn more:**

* [What does the quality rating of my WhatsApp Business phone number mean?](https://www.clickatell.com/help-center/whatsapp/general-whatsapp/what-does-the-quality-rating-of-my-whatsapp-business-phone-number-mean/)
* [What messaging limits apply to my WhatsApp Business account?](https://www.clickatell.com/help-center/whatsapp/general-whatsapp/what-messaging-limits-apply-to-my-whatsapp-business-account/)
  {% endhint %}

<figure><img src="/files/qCecJbeo0d1FSXusERr8" alt=""><figcaption></figcaption></figure>


---

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