Cloud API Local Storage allows clients to control where their message data is stored at rest. If a company is in a regulated industry such as finance, government, or healthcare, they may prefer to have message data stored in a specific country when at rest, due to these regulatory requirements or company policies.
Clickatell now supports data localization, which means:
With any new WhatsAppnumber that a client registers, they can select the country where their data at rest should be hosted. This is specified per number.
Clients have the following options to select from:
APAC: India, Singapore, Indonesia, South Korea, Japan, Australia
LATAM: Brazil
MEA: South Africa, Bahrain, UAE
Europe: EU (Germany), UK, Switzerland
NORAM: Canada, USA
Once selected, clients cannot change the locale again.
If nothing is selected, Germany is selected as the default.
For more information, please reference this page by Meta.
When setting up a new WhatsApp number you have the option to edit the location and choose from the provided locations.
