13 September 2023

Bugs 🐞

The following issues were fixed:

Opt-out button on the WhatsApp marketing template: When setting up a WhatsApp marketing template in the User Portal and selecting Quick Reply buttons, the opt-out button failed to appear as an option.
WhatsApp sample template - invalid (missing) parameter: Clients were not able to send sample WhatsApp templates due to a duplicate default template in the backend with conflicting template parameters.
Chat Flow button on the Clickatell Portal is only visible for the admin role: All users with any Chat Flow role assigned to them will now see the Launch Chat Flow button when navigating to My Workspace → Chat Flow in the Portal. Previously, only those with an “admin” role could see this button.
SMS 10DLC: Status mismatch for Campaigns in listing page: We've corrected the mismatch that existed on some accounts between the actual status of a 10DLC campaign and what was shown on the Campaign list page (see below). The correct status is now accurately shown for each campaign.
Integrations section incorrectly added to newly created Connect Lite accounts: When a new Connect Lite account was created, Integrations were automatically added to the account. The Integration capability should only be added when the account is upgraded to the Interact or Transact package, and Integrations have now been removed for Connect Lite clients.
Activated Campaign Manager does not display in My Workspace for repackaged accounts: The Campaign Manager card now displays on My Workspace after it was activated for any of the packages (Interact, Transact, or Connect).
Long numbers displaying subscriptions in repackaged accounts: A Clickatell client with a repackaged account should not see the Subscription Details section when viewing their number, since it's included in their package.
Account package page: Date not refreshing: The “Last Update” label under the Account Package section has been removed.
User password creation should validate at least 12 characters: When a new user is asked to create a password, the validation has been fixed to correctly display that the password should be more than 12 characters instead of 8 characters.
Users are unable to reset the password: Users received an error message when resetting their passwords because the API expected a minimum of 12 characters, but the UI allowed them to submit a minimum of 8 characters. The UI now also requires users to enter a new password of 12 characters minimum.
The What's New section should not be available for Connect Lite customers in the Portal.
Page loading spinner spins indefinitely on My Workspace for newly created accounts instead of showing the correct empty state.
Account package page:
- Media utilization - value is now rounded off to two decimals.
- Removed an incorrect tooltip.
When activating SMS notification on Chat Desk, the user receives an error: “Your SMS notifications was not deployed”.
When purchasing a long number, prepaid customers were directed to the payment method page without allowing them to make changes to the payment plan first.

Last updated 1 year ago

Bugs 🐞

The following issues were fixed:

Opt-out button on the WhatsApp marketing template: When setting up a WhatsApp marketing template in the User Portal and selecting Quick Reply buttons, the opt-out button failed to appear as an option.

WhatsApp sample template - invalid (missing) parameter: Clients were not able to send sample WhatsApp templates due to a duplicate default template in the backend with conflicting template parameters.

Chat Flow button on the Clickatell Portal is only visible for the admin role: All users with any Chat Flow role assigned to them will now see the Launch Chat Flow button when navigating to My Workspace → Chat Flow in the Portal. Previously, only those with an “admin” role could see this button.

SMS 10DLC: Status mismatch for Campaigns in listing page: We've corrected the mismatch that existed on some accounts between the actual status of a 10DLC campaign and what was shown on the Campaign list page (see below). The correct status is now accurately shown for each campaign.

Integrations section incorrectly added to newly created Connect Lite accounts: When a new Connect Lite account was created, Integrations were automatically added to the account. The Integration capability should only be added when the account is upgraded to the Interact or Transact package, and Integrations have now been removed for Connect Lite clients.

Activated Campaign Manager does not display in My Workspace for repackaged accounts: The Campaign Manager card now displays on My Workspace after it was activated for any of the packages (Interact, Transact, or Connect).

Long numbers displaying subscriptions in repackaged accounts: A Clickatell client with a repackaged account should not see the Subscription Details section when viewing their number, since it's included in their package.

Account package page: Date not refreshing: The “Last Update” label under the Account Package section has been removed.

User password creation should validate at least 12 characters: When a new user is asked to create a password, the validation has been fixed to correctly display that the password should be more than 12 characters instead of 8 characters.

Users are unable to reset the password: Users received an error message when resetting their passwords because the API expected a minimum of 12 characters, but the UI allowed them to submit a minimum of 8 characters. The UI now also requires users to enter a new password of 12 characters minimum.

The What's New section should not be available for Connect Lite customers in the Portal.

Page loading spinner spins indefinitely on My Workspace for newly created accounts instead of showing the correct empty state.

Account package page:

Media utilization - value is now rounded off to two decimals.
Removed an incorrect tooltip.

When activating SMS notification on Chat Desk, the user receives an error: “Your SMS notifications was not deployed”.

When purchasing a long number, prepaid customers were directed to the payment method page without allowing them to make changes to the payment plan first.