Support of bi-directional location sharing
Release date: 28 April 2021
Release Summary
This release focused on building a solid foundation for features that were subsequently included in V5.22.0 as well as for features that are planned for upcoming releases. One enhancement relevant for Chat Desk users only was also included in this release (see below for details).
ENHANCEMENTS
Support of bi-directional location sharing for Chat Desk
With the help of Chat Flow and One API, our Chat Desk users can now share their location
The following is now possible:
End-users can share their approximate location or a specified address with a Chat Desk agent
A Chat Desk agent can share a specified address with an end-user
Note that the sharing of a 'live location' is not supported at this stage. Location sharing is not yet possible from within Chat Flow itself.
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