> For the complete documentation index, see [llms.txt](https://guides.clickatell.com/release-notes/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://guides.clickatell.com/release-notes/release-notes-archive/2022-release-notes/q1-2022/automated-messaging/whatsapp-interactive-messages.md).

# WhatsApp Interactive Messages

[Interactive messages](https://clickatell.gitbook.io/whatsapp-user-guide/channel-capabilities/interactive-messages) (List Messages and Reply Buttons) give your users a simpler and more consistent way to find and select what they want from your business on WhatsApp. There are two types of interactive messages, i.e. **list messages** (up to 10 options) and **reply buttons** (up to 3 buttons). 

{% hint style="success" %}
You can also refer to [this page](https://developers.facebook.com/docs/whatsapp/guides/interactive-messages/) created by WhatsApp for more information on Interactive Messages.
{% endhint %}

With the latest Chat Flow release, Clickatell clients can send interactive messages as part of their WhatsApp workflow using the [Menu node](https://clickatell.gitbook.io/flow/user-facing-nodes/branch-logic-split/menu-nodes-menu-with-options) or [Multiple Choice Input node](https://clickatell.gitbook.io/flow/user-facing-nodes/branch-logic-split/menu-nodes-multiple-choice-input). 

<figure><img src="/files/bvsiJ60X4527ITocglDY" alt=""><figcaption><p>Example: List Message in WhatsApp</p></figcaption></figure>

The interactive messages are easy to set up and do not require any API integrations. Options/buttons are static and not dynamically populated.

You can select how you want to display the menu options to the end-user from the *WhatsApp Display Type* drop-down. This defaults to 'Numbered List'. 'Auto Select' means the Chat Flow application automatically decides how to display the options based on the number of options added:

* Less than 3 options: display as buttons
* 4 - 10 options: display as list message
* More than 10 options: display as a numbered list (text only, not interactive)

For more detail on setting up interactive WhatsApp messages in Chat Flow, see [here](https://clickatell.gitbook.io/flow/channel-capabilities/use-whatsapp-with-chat-flow/whatsapp-interactive-messages).


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://guides.clickatell.com/release-notes/release-notes-archive/2022-release-notes/q1-2022/automated-messaging/whatsapp-interactive-messages.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.