# Q2 2021

- [New: Reporting & Analytics for Transact](/release-notes/release-notes-archive/2021-release-notes/q2-2021/new-reporting-and-analytics-for-transact.md): Release date 14 June 2021
- [Live Agent Messaging](/release-notes/release-notes-archive/2021-release-notes/q2-2021/live-agent-messaging.md)
- [Pending Chats Feature](/release-notes/release-notes-archive/2021-release-notes/q2-2021/live-agent-messaging/pending-chats-feature.md): Release date: 17 June 2021
- [Department filtering, chat sorting, and CSAT support for WhatsApp](/release-notes/release-notes-archive/2021-release-notes/q2-2021/live-agent-messaging/department-filtering-chat-sorting-and-csat-support-for-whatsapp.md): Release date: 5 May 2021
- [Automated Messaging](/release-notes/release-notes-archive/2021-release-notes/q2-2021/automated-messaging.md)
- [User Interface Redesign](/release-notes/release-notes-archive/2021-release-notes/q2-2021/automated-messaging/user-interface-redesign.md): Release date: 8 June 2021
- [Support of bi-directional location sharing](/release-notes/release-notes-archive/2021-release-notes/q2-2021/automated-messaging/support-of-bi-directional-location-sharing.md): Release date: 28 April 2021
- [Other Enhancements & Improvements](/release-notes/release-notes-archive/2021-release-notes/q2-2021/other-enhancements-and-improvements.md)
- [New sign-up and discount vouchers](/release-notes/release-notes-archive/2021-release-notes/q2-2021/other-enhancements-and-improvements/new-sign-up-and-discount-vouchers.md): Release date 14 June 2021
- [UX improvements & subscription packages](/release-notes/release-notes-archive/2021-release-notes/q2-2021/other-enhancements-and-improvements/ux-improvements-and-subscription-packages.md): Release date: 1 May 2021