# Live Agent Messaging

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Available on [**Interact** ](https://www.clickatell.com/products/interact/)and [**Transact** ](https://www.clickatell.com/transact/)packages.
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* [Support for Media Templates](https://guides.clickatell.com/release-notes/release-notes-archive/2023-release-notes/q2-2023/live-agent-messaging/support-for-media-templates)