> For the complete documentation index, see [llms.txt](https://guides.clickatell.com/release-notes/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://guides.clickatell.com/release-notes/release-notes-archive/2022-release-notes/q3-2022/live-agent-messaging.md).

# Live Agent Messaging

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Available on [**Interact** ](https://www.clickatell.com/products/interact/)and [**Transact** ](https://www.clickatell.com/transact/)packages.
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* [Standardize CSAT ratings & WhatsApp read receipts](/release-notes/release-notes-archive/2022-release-notes/q3-2022/live-agent-messaging/standardize-csat-ratings-and-whatsapp-read-receipts.md)
* [Extensions redesign](/release-notes/release-notes-archive/2022-release-notes/q3-2022/live-agent-messaging/extensions-redesign.md)