# Q4 2021

- [New: Chat Flow and Chat Desk reports](/release-notes/release-notes-archive/2021-release-notes/q4-2021/new-chat-flow-and-chat-desk-reports.md): Release date: 5 November 2021
- [Automated Messaging](/release-notes/release-notes-archive/2021-release-notes/q4-2021/automated-messaging.md)
- [Emulator (Previewer) enhancements](/release-notes/release-notes-archive/2021-release-notes/q4-2021/automated-messaging/emulator-previewer-enhancements.md): Release date: 18 November 20
- [Channel Updates](/release-notes/release-notes-archive/2021-release-notes/q4-2021/channel-updates.md)
- [Channels report update](/release-notes/release-notes-archive/2021-release-notes/q4-2021/channel-updates/channels-report-update.md)
- [SMS](/release-notes/release-notes-archive/2021-release-notes/q4-2021/channel-updates/sms.md)
- [10 DLC Brand Resubmission](/release-notes/release-notes-archive/2021-release-notes/q4-2021/channel-updates/sms/10-dlc-brand-resubmission.md): Release date: 9 December 2021
- [10 DLC registration process updates](/release-notes/release-notes-archive/2021-release-notes/q4-2021/channel-updates/sms/10-dlc-registration-process-updates.md): Release date: 13 October 2021
- [WhatsApp](/release-notes/release-notes-archive/2021-release-notes/q4-2021/channel-updates/whatsapp.md)
- [WhatsApp template sample messages](/release-notes/release-notes-archive/2021-release-notes/q4-2021/channel-updates/whatsapp/whatsapp-template-sample-messages.md): Release date: 9 December 2021
- [WhatsApp application form & notifications enhancements](/release-notes/release-notes-archive/2021-release-notes/q4-2021/channel-updates/whatsapp/whatsapp-application-form-and-notifications-enhancements.md): Release date: 9 December 2021
- [WhatsApp Message Templates for Chat 2 Pay Extension](/release-notes/release-notes-archive/2021-release-notes/q4-2021/channel-updates/whatsapp/whatsapp-message-templates-for-chat-2-pay-extension.md): Release date: 5 November 2021