Other Enhancements & Improvements

• Chat Desk: Addressed the issue where clients experienced intermittent timeout issues with Chat Desk agents.

• WhatsApp:

  • Removed the $1 package from the UI of the embedded sign-up screen, and removed the ability to renew existing $1 subscriptions. This was a limited promotional offering that had come to an end.

  • Resolved the issue with WhatsApp Template Management where it was possible to import/sync templates with an unknown button type, resulting in errors.

• SMS (10DLC):

  • The inability to register a Campaign was resolved.

  • Resolved 10DLC brand and campaign details that were displayed multiple times.