> For the complete documentation index, see [llms.txt](https://guides.clickatell.com/release-notes/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://guides.clickatell.com/release-notes/release-notes-archive/2022-release-notes/q3-2022/live-agent-messaging/extensions-redesign.md).

# Extensions Redesign

Release date: 15 August 2022

## Release Summary

This release was focused on laying the groundwork for upcoming features as well as on the execution of various performance improvements. Extensions got a facelift, and WhatsApp usernames now automatically display on the Profile section. 

## Extensions Redesign

We've completely redesigned the extensions section. The improved designs allow agents to view all extensions along with two new functionalities: Frequently Used and Search. 

<figure><img src="https://2380245535-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fl8ao2e7ogQyZBti1BuxA%2Fuploads%2FhhkBzpVdvvhopruIYcZL%2Fimage.png?alt=media&amp;token=e2549195-ac77-4517-8ff9-7b0fddb27725" alt=""><figcaption></figcaption></figure>

## WhatsApp Username

The username of end-users using WhatsApp is now displayed in the [Profile section](https://clickatell.gitbook.io/chat-desk/agent-chat-desk/chat-details-and-history). If the customer is new, the same username will also be used as the customer's name.

<figure><img src="https://2380245535-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fl8ao2e7ogQyZBti1BuxA%2Fuploads%2FRRnhZMkSYrqJbuFnKSy7%2Fimage.png?alt=media&amp;token=8dca43a3-311f-4b1d-8904-fccad98a464a" alt="" width="333"><figcaption></figcaption></figure>