Chat Flow User Guide
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5.52.0
5.52.0
  • 🏠Return to Home Page
  • 🔎Overview
    • Chat Flow Overview
    • Quick Start
  • 🪛Configuration
    • Access Chat Flow
    • Configure a route
    • Add an API integration
    • Set up keywords
    • Set up session timeout events
    • Manage your workflow assets
  • ✅Channel Capabilities
    • Configure channel display type
    • Use WhatsApp with Chat Flow
      • Initiate WhatsApp conversations
      • Send WhatsApp message templates
      • WhatsApp Interactive Messages
      • WhatsApp Commerce Messages
    • Use Apple Messaging for Business with Chat Flow
      • Apple Interactive Messages
      • Apple User-Facing Nodes
  • 🔃Workflow management
    • Build a workflow
      • Add a workflow
      • Delete and restore nodes
      • Repeat a step in a workflow
      • Dynamic API Workflows
    • Edit/delete a workflow
    • Search, Find & Replace in a workflow
    • Duplicate, rename, or move a workflow
    • Preview workflows
      • Preview flow on different channels
      • Preview logs
    • Approve and deploy workflows
      • View flow details
      • Submit a workflow for approval
      • Approve/decline a workflow
      • Deploy a workflow to production
  • 😎User-Facing Nodes
    • Display nodes
      • Contact Sending
      • External Link
      • Location sharing
      • Media
      • OTP Menu
      • Rich Link
      • Text Display
    • Product nodes
      • Clickatell AI node
      • Chat Desk node
    • Input nodes
      • Contact Receiving
      • OAuth Request
      • Request Input
      • Send Form
      • Time Picker
    • Commerce
      • Chat 2 Pay
      • Multi Product
    • Branch/logic split
      • Dynamic List
        • Apply patterns, custom indexes, filtering, and exclusions
      • Menu
      • Multiple Choice Input
  • 🎬Action Nodes
    • API Integration node
    • Calculate
    • Date Format
    • Display List
    • Encrypt
    • Is Empty
    • Is Null
    • Number Format
    • Regular Expression
    • Remap
    • Send Template
    • Set Variable
    • Switch Case
    • Wait For Callback
    • Opt-Out nodes
  • 🔗Integrations
    • Integration nodes
  • 🔡Variable management
  • Using system variables
  • Referring to variables
  • 📊Reporting & Analytics
    • Analytics Settings
    • Collections & reporting labels
    • Clickatell Portal Reports
  • ❗System error codes
    • System Error Codes
  • 💡Help & Information
    • What's New? 🎈
    • Release Notes
    • FAQs
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  • System Terminology
  • Error Codes

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  1. System error codes

System Error Codes

This section provides insight into Chat Flow's system error codes. Each of these error codes are associated with a cause, providing flow-builders the ability to debug flows.

System Terminology

Item
Description

Engine

Chat Flow back-end; controls transportation of inbound & outbound content

Gateway

Flow Config

This represents issues relating to flows being incomplete or incorrectly built

WhatsApp Adapter

Channel adapter for the WhatsApp channel; controls inbound & outbound transportation of messages between the user and the workflows developed on Chat Flow

Error Codes

Code
Description
Cause
Location/Service

CT01

Non Recoverable Error

Error constructing response in Engine, or next step is not found

Engine

CT02

Non Recoverable Error

Session is missing when preparing response in Flow Engine

Engine

CT03

Generic Gateway Error

Unhandled error on incoming request to Gateway

Gateway

CT04

Missing Next Step

Next step missing in flow

Flow Config

CT11

Read Timeout

Timeout between our services

Gateway

CT12

Read Timeout

Timeout between our services

Engine

CT21

Unhandled Error

Unhandled Error Occurred

Engine

CT22

Unhandled Error

Unhandled Error Occurred

WhatsApp Adapter

CT40

Session Closed

Session being referenced has already been terminated

Gateway

CT51

Unhandled Http Response

Unexpected/Unhandled response. i.e. missing "other" case in flow

Flow Engine/Flow Config

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