Opt-Out nodes

The Opt-Out action nodes allow you to add opt-out functionality to your workflows. There are three nodes that you can use:

• Opt-Out node

• Verify Opt-Out node

• Delete Opt-Out node

This functionality can be used for the SMS channel, WhatsApp channel, or both.

Opt-Out node

This node facilitates the ability to opt a number out of receiving unwanted communications.

The available parameters for this node are:

• The name of the flow.

• A description of the flow.

• The ability to add Opt-Out numbers.

  • You can add more than one number. These numbers will be added to the Opt-Out list and will not receive any messages on the selected channel.

• The channel that has been opted out from.

Note that when the selected channel is WhatsApp, there is an additional 'From Number' field.

Verify Opt-Out Node

Using this node, will allow for the verification of whether a number is in an opted-out state or not. It provides a quick way to confirm the state of a number.

Delete Opt-Out Node

This node allows for a number to be deleted from the Opt-Out list. Once a number has been deleted from the Opt-Out list, it can receive messages from the relevant channel again.