Chat Flow User Guide
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5.52.0
5.52.0
  • 🏠Return to Home Page
  • 🔎Overview
    • Chat Flow Overview
    • Quick Start
  • 🪛Configuration
    • Access Chat Flow
    • Configure a route
    • Add an API integration
    • Set up keywords
    • Set up session timeout events
    • Manage your workflow assets
  • ✅Channel Capabilities
    • Configure channel display type
    • Use WhatsApp with Chat Flow
      • Initiate WhatsApp conversations
      • Send WhatsApp message templates
      • WhatsApp Interactive Messages
      • WhatsApp Commerce Messages
    • Use Apple Messaging for Business with Chat Flow
      • Apple Interactive Messages
      • Apple User-Facing Nodes
  • 🔃Workflow management
    • Build a workflow
      • Add a workflow
      • Delete and restore nodes
      • Repeat a step in a workflow
      • Dynamic API Workflows
    • Edit/delete a workflow
    • Search, Find & Replace in a workflow
    • Duplicate, rename, or move a workflow
    • Preview workflows
      • Preview flow on different channels
      • Preview logs
    • Approve and deploy workflows
      • View flow details
      • Submit a workflow for approval
      • Approve/decline a workflow
      • Deploy a workflow to production
  • 😎User-Facing Nodes
    • Display nodes
      • Contact Sending
      • External Link
      • Location sharing
      • Media
      • OTP Menu
      • Rich Link
      • Text Display
    • Product nodes
      • Clickatell AI node
      • Chat Desk node
    • Input nodes
      • Contact Receiving
      • OAuth Request
      • Request Input
      • Send Form
      • Time Picker
    • Commerce
      • Chat 2 Pay
      • Multi Product
    • Branch/logic split
      • Dynamic List
        • Apply patterns, custom indexes, filtering, and exclusions
      • Menu
      • Multiple Choice Input
  • 🎬Action Nodes
    • API Integration node
    • Calculate
    • Date Format
    • Display List
    • Encrypt
    • Is Empty
    • Is Null
    • Number Format
    • Regular Expression
    • Remap
    • Send Template
    • Set Variable
    • Switch Case
    • Wait For Callback
    • Opt-Out nodes
  • 🔗Integrations
    • Integration nodes
  • 🔡Variable management
  • Using system variables
  • Referring to variables
  • 📊Reporting & Analytics
    • Analytics Settings
    • Collections & reporting labels
    • Clickatell Portal Reports
  • ❗System error codes
    • System Error Codes
  • 💡Help & Information
    • What's New? 🎈
    • Release Notes
    • FAQs
    • Return to Home Page
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On this page
  • Preview a flow
  • Preview on WhatsApp
  • Preview on SMS
  • Preview on USSD

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  1. Workflow management
  2. Preview workflows

Preview flow on different channels

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Preview a flow

  1. Click the Preview button (top left of canvas).

  2. Select the channel you want to preview the flow on.

    • Note: You can only select from those channels that have been set up in your account.

  3. Add the test details for the selected channel.

    • Note: For testing purposes, this can be anything and does not have to be a real phone number.

  4. Select the flow you want to preview using the Select Route drop-down (defaults to the flow currently in context).

  1. To exit, click the Stop preview button (top left of canvas).

Preview on WhatsApp

Previewing the WhatsApp channel offers a rich experience, including media, location sharing, etc.

  1. Click Start.

  2. Type something in the text box and press Enter to trigger your flow.

Preview on SMS

The SMS channel preview provides a simpler, text-only experience including a character count so flow-builders can correctly structure their messages.

Preview on USSD

The USSD channel preview provides a similar experience to SMS, with shorter, text-only messages.

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