# Meta's Conversion Events for WhatsApp Ads

**Overview**

Meta’s conversion events provides access to users for measuring the efficiency of Click-to-WhatsApp ad campaigns.  This is in line with the leading industry standards.

The Meta conversion events are configured on a node, which is then triggered when the node is reached via the Click-to-WhatsApp ad. &#x20;

Clicking on a WhatsApp ad that terminates on a configured Chat Flow node will send a signal to Meta indicating the ad details and the outcome e.g. a purchase, a lead submitted, or an order created. These metrics are displayed in the Meta portal and can be used for performance planning and analysis.&#x20;

**How to set up Meta's conversion events**&#x20;

1. On any node there is a WhatsApp setting button next to the node tracking button, click it, and populate the following information:

* Select the relevant account from the drop down.
* Enter the Dataset ID. This will need technical assistance from Clickatell, please reach out to Support team for this.
* Enter the conversion event type (refer to the list below).
* OPTIONAL: Add Custom data only &#x20;

<figure><img src="/files/3BEDKDsOf070AX3vcs5p" alt=""><figcaption><p>The WhatsApp setting button.</p></figcaption></figure>

<figure><img src="/files/EXFXHJlA72CRZ1jO5vSu" alt=""><figcaption><p>Populating the information for the conversion event.</p></figcaption></figure>

Here is the list of conversion events to indicate the desired outcome of the click to WhatsApp ad:&#x20;

* AddToCart&#x20;
* CartAbandoned&#x20;
* InitiateCheckout&#x20;
* LeadSubmitted&#x20;
* OrderCanceled&#x20;
* OrderCreated &#x20;
* OrderDelivered&#x20;
* OrderReturned&#x20;
* OrderShipped&#x20;
* Purchase&#x20;
* QualifiedLead&#x20;
* RatingProvided&#x20;
* ReviewProvided&#x20;
* ViewContent&#x20;

Remember to save the node and the flow, and deploy this to production for the changes to take effect. &#x20;

After responding to a valid Click-to-WhatsApp ad which ends up on a Chat Flow node, this will trigger an event which can be viewed in the Facebook Events Manager.

<figure><img src="/files/6rm2P4J9lbpDUFB15Suf" alt=""><figcaption></figcaption></figure>

:notepad\_spiral:Only real Click-to-WhatsApp ads should be used to test. It's not possible to use the ad preview feature as this does not result in a valid clickable ad.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://guides.clickatell.com/flow/channel-capabilities/use-whatsapp-with-chat-flow/metas-conversion-events-for-whatsapp-ads.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
