Map URL to button in free-form message

Call-to-action (CTA) URL button messages allow you to map any URL to a button in a free-form WhatsApp message, so you don't have to include the raw URL in the message body.

This text displays as a tappable button-images are currently not supported.

When the button is tapped, a confirmation message will be displayed. The message indicates that the URL that will be opened.

🗒️In an upcoming version of WhatsApp, this URL will open within WhatsApp and not within the mobile phone’s browser.

How to set up a CTA URL

1. Insert a new Rich Link node, ensuring that the URL is the selected option. The title of the CTA will be the button text.

1. Enter the relevant URL that will be triggered when the button is pressed. In the WhatsApp section, add the body text (header and footer are optional).