# Add a workflow

{% hint style="info" %}
The same workflow can be deployed across the multiple channels available on Chat Flow, i.e. USSD, WhatsApp, and SMS. There is no need to create a separate flow for each channel. 
{% endhint %}

### Add a **new** workflow to your account

1. Select *+ Create New Flow* from the panel on the left. A flow called *\[New Flow]* appears at the top of your list of flows. A *Start* node and arrow will automatically appear on your canvas as the starting point for your flow. 

<figure><img src="https://content.gitbook.com/content/joAgInTNsBfDdfx1I23z/blobs/ganyK5vZkWOGaCewtPq4/image.png" alt="" width="563"><figcaption></figcaption></figure>

2. Build out your workflow by **dragging-and-dropping** [nodes ](https://guides.clickatell.com/flow/workflow-management/create-new-flow/..#nodes-the-building-blocks-of-your-workflow)from the panel on the right onto the dotted placeholder node.
   * Alternatively, you can click on the ***+*** in the placeholder node to bring up a node menu. &#x20;

<figure><img src="https://content.gitbook.com/content/joAgInTNsBfDdfx1I23z/blobs/0erlVc4bjxRjfmfP0vHk/image.png" alt="" width="563"><figcaption></figcaption></figure>

3. Select a [node ](https://guides.clickatell.com/flow/workflow-management/create-new-flow/..#nodes-the-building-blocks-of-your-workflow)on the canvas to configure/edit it in a panel on the right.&#x20;

* Remember to save your changes to each node.&#x20;

<figure><img src="https://content.gitbook.com/content/joAgInTNsBfDdfx1I23z/blobs/RzJ1iIMYEwcaqpkbZWdI/image.png" alt=""><figcaption></figcaption></figure>

4. Repeat this process as required to build out your workflow.
5. Click *Save Flow* in the top left of your canvas.
   * This button is enabled when at least one [node ](https://guides.clickatell.com/flow/workflow-management/create-new-flow/..#nodes-the-building-blocks-of-your-workflow)has been added and saved.&#x20;

<figure><img src="https://content.gitbook.com/content/joAgInTNsBfDdfx1I23z/blobs/hi0E1vZu3Pg3U9o74gHx/image.png" alt="" width="422"><figcaption></figcaption></figure>

6. When saving your flow for the first time, you have to enter the name of our flow. You can [rename ](https://guides.clickatell.com/flow/workflow-management/duplicate-rename-or-move-flow)your flow again at a later stage.&#x20;

![](https://content.gitbook.com/content/joAgInTNsBfDdfx1I23z/blobs/LdrrZMunwbhRE7B3Lx3L/image.png)


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