Chat Flow Overview
Was this helpful?
Was this helpful?
Chat Flow is a web-based visual interface that allows you to quickly and collaboratively design and deploy conversational experiences across multiple messaging applications and connect them to your organization's core functional APIs with little to no coding experience.
The main features include:
Making use of variables to personalize the user journey.
conversational workflows via a simple drag-and-drop interface.
Using the built-in to test workflows before deploying them to the messaging channel.
across one or more messaging channels.
Setting up to trigger workflows and create relationships between workflows.
Initiate conversations with customers by .
Setting up that can be triggered from within any workflow.
Customizing the per your organization's policies.
Seamlessly handing over conversations from Chat Flow workflows (bot-based conversation) to a human agent using Clickatell's .