Enhancements & Bugs

Enhancements 🚀

The following enhancements were made:

• WhatsApp Display Name Rejection. When a client goes to WhatsApp Manager, they should be able to change the WhatsApp display name from there and they will be notified via the notifications tab if their display name change request has been approved or rejected.

• Display the WhatsApp subscription number in My Purchases -> Subscriptions. As a Clickatell client with more than one active WhatsApp profile number, the client must clearly indicate the subscriptions applied/linked to each WhatsApp Profile Number and the ability to manage them independently.

• Long Number: Hide Additional Country Requests. Clients can no longer request long numbers if no numbers are available for certain countries. The call to action as shown below has been hidden.

• The following Toll-Free Number status values have been added to the mapper: APPLICATION_RECEIVED, APPLICATION_DOWNLOADED, and CANCELLED.

• Clickatell Portal: SMS Report - Added the ability to select the number of items to display on the page.

• SMS: 10DLC - Implemented Campaign Vetting processing changes from Bandwidth.

Bugs 🐞

The following bugs were addressed:

SMS

• 10DLC Unverified Brand: The "Register a Campaign" button should be hidden.

• API: When Editing a One-Way and Two-Way HTTP API Integration, the "Description" field was missing on the Clickatell Portal.

• SMS setup: "Next" button was incorrectly disabled.

• Portal: A Clickatell user must be able to edit the Reply Callbacks target address.

WhatsApp

• Clickatell Portal: WhatsApp customer was unable to upgrade via the portal.

• Templates: New templates in approved status were showing differently on the Clickatell Portal.

• Templates: Business Name was not populated.

• Verification error received but the number still appears.

Chat Desk & Chat Flow

• For Chat Desk, the “Reply Callbacks” and “Enable Delivery Notification" sections on the API details page should not be editable by users.

• For Chat Flow, the “Reply Callbacks” and “Enable Delivery Notification" sections on the API details page should be auto-populated with the correct URLs, and should not be editable by users.

Billing and Payments

• Billing and Payments: Incorrect Voucher Display. If a discount was applied, it should be shown as a percentage and not as a rand value.

• Chat 2 Pay Default Billing Details:

  • Added asterisks to all required fields.

  • Payment Settings: The user should be unable to save the configuration if Default Billing Details is selected and no details are entered.

  • Added the email field to the "Edit Default Billing Details" box for Clickatell Hosted Checkout. The merchant should be able to update the email address.

General

• Portal: Some notifications were not displayed.

• Portal: Billing and Payments - Add asterisks on the Billing Information page and popup modal to indicate required fields.

• Portal: Change subscription options to Cloud-Hosted Subscription options.

• Portal: Date Range fields allowed unacceptable values.

• Portal: Breadcrumbs - When a user refreshed their browser, the breadcrumb path was no longer visible.

• Portal WhatsApp redirection issue: An issue was fixed where a client received a console error and failed to be redirected when trying to navigate to WhatsApp from My Workspace.

• WACH incorrect tooltip: The incorrect tooltip and help information was displayed in the Portal when purchasing a subscription for WhatsApp Cloud-Hosted.

• WACH Profile status and caution banner: When purchasing a WhatsApp subscription, a user can send a query to our Support Team if they are unsure which subscription to choose. After submitting this request, they will now be redirected to the correct screen and see the correct status and caution banner.