WhatsApp Supported Features

Ads that click to WhatsApp

Chat Flow now supports the Ads that Click to WhatsApp feature so that it can receive and store additional data in the session and make it available as session variables.

• Source URL: The Meta URL that leads to the ad or post clicked by the end-user (i.e., the source URL of the ad/post on Facebook).

• Source ID: The Meta ID for the ad or post that was clicked by the end-user.

• Source Type: The source type will be either an ad or a post.

• Headline: The headline of the ad/post that was clicked by the end-user.

• Content: The content of the ad/post that was clicked by the end-user.

View our API documentation here.

URL Preview

When a URL is sent to an end-user on WhatsApp via Chat Flow, it will now include a preview of the URL as shown below (2). Previously, only the URL was shown without a preview (1). The URL preview is also shown when previewing your flow in the emulator.