# Configure Chat Desk settings

As a Supervisor, you can configure settings and preferences so that your Chat Desk product is best suited to serve your needs.

1. From the [*Chat Desk dashboard*](https://guides.clickatell.com/chat-desk/chat-desk-dashboard/dashboard)*,* click *Settings.* 

<figure><img src="https://content.gitbook.com/content/AeMbivaErQPM4rXdM6fm/blobs/xCYsiOKOXzJwNq38iyRk/image.png" alt=""><figcaption></figcaption></figure>

&#x20;2\. From here you can add and edit:

* [**Business profile**](https://guides.clickatell.com/chat-desk/chat-desk-dashboard/settings/about-your-business)**:** Update business name, industry, logo, and location; set agent support hours.&#x20;
* [**Chat tags**](https://guides.clickatell.com/chat-desk/chat-desk-dashboard/settings/tags-management)**:** Manage custom tags that agents can use to label chats.&#x20;
* [**Auto-responders**](https://guides.clickatell.com/chat-desk/chat-desk-dashboard/settings/auto-responders)**:** Enable and edit messages sent automatically to customers in specific situations.
* [**Preferences**](https://guides.clickatell.com/chat-desk/chat-desk-dashboard/settings/chat-desk)**:** Set preferences around agent capacity, chat routing and distribution behavior, timers, and timeouts.&#x20;
* [**Surveys**](https://guides.clickatell.com/chat-desk/chat-desk-dashboard/settings/survey-management)**:** Create surveys to send to your customers at the end of a chat to gather valuable information about their overall experience and satisfaction levels.
* [**Canned Replies**](https://guides.clickatell.com/chat-desk/chat-desk-dashboard/settings/canned-replies)**:**  Create pre-written replies that agents can use in their chats to save time resolving tickets.
* [**Integrations**](https://guides.clickatell.com/chat-desk/chat-desk-dashboard/settings/integrations)**:** Select the customer fields that agents can view in the Agent Desk for each of the 3rd party applications active in your Clickatell account.
* [**Clickatell AI**](https://guides.clickatell.com/chat-desk/chat-desk-dashboard/settings/clickatell-ai): Enable/disable an AI assistant trained on your business information to help your agents respond quicker and more accurately using AI-generated suggested responses.