What's New? 🎈

Read more about new features, improvements, and bug fixes contained in the latest release of Clickatell's Chat Desk application.

Release V3.11.0

Release Summary

This release predominantly focused on adding AI-powered suggested responses to the Agent Desk.

A new Clickatell AI section was added to Chat Desk Dashboard -> Settings to let admin users enable/disable an AI assistant trained on your business information to help your agents respond quicker and more accurately using AI-generated suggested responses in Chat Desk.