The Supervisor Desk provides visibility to a supervisor into their agents' activities and interactions to ensure they are providing efficient and quality service to customers.
Using the Supervisor Desk, supervisors can:
(but cannot participate).
.
.
Navigate to the .
Click Launch Supervisor Desk to launch the Supervisor Desk in a new tab.
The image below highlights the main elements of the Supervisor Desk user interface.
Click on the profile icon in the top right.
Select "Log out".
