# Chat capabilities

- [Send attachments (media files)](/chat-desk/agent-desk/chat-capabilities/send-attachments-media-files.md)
- [Send voice recordings](/chat-desk/agent-desk/chat-capabilities/voice-recordings.md)
- [Send emoticons](/chat-desk/agent-desk/chat-capabilities/send-emoticons.md)
- [Share locations](/chat-desk/agent-desk/chat-capabilities/location-sharing.md)
- [Use canned replies](/chat-desk/agent-desk/chat-capabilities/use-canned-replies.md)
- [View chat events](/chat-desk/agent-desk/chat-capabilities/keeping-track-of-chat-events.md)
- [Send 1-way SMS](/chat-desk/agent-desk/chat-capabilities/send-1-way-sms.md)