> For the complete documentation index, see [llms.txt](https://guides.clickatell.com/chat-desk/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://guides.clickatell.com/chat-desk/supervisor-desk/manage-chat-queues-supervisor-desk.md).

# Manage chat queues (Supervisor Desk)

- [Chats and tickets](https://guides.clickatell.com/chat-desk/supervisor-desk/manage-chat-queues-supervisor-desk/chats-and-tickets.md)
- [Manage tickets](https://guides.clickatell.com/chat-desk/supervisor-desk/manage-chat-queues-supervisor-desk/assigning-and-routing-tickets.md)