> For the complete documentation index, see [llms.txt](https://guides.clickatell.com/chat-desk/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://guides.clickatell.com/chat-desk/chat-desk-dashboard/download-transcripts.md).

# Download transcripts

Supervisors can download a chat transcript as a PDF. This file contains the chat transcript by date and MSISDN (mobile number).

## **Download a transcript**

1. Navigate to *Dashboard -> Configure​​ -> Download Transcript*​​​​​​​. 

<figure><img src="https://content.gitbook.com/content/AeMbivaErQPM4rXdM6fm/blobs/xIkB2LiXByWDax4KWlbR/image.png" alt=""><figcaption></figcaption></figure>

2. Enter the *MSISDN* and date range and click *Download PDF.*

![](https://content.gitbook.com/content/AeMbivaErQPM4rXdM6fm/blobs/DYTNnNFEi2MQM3ed7E9u/image.png)