Access the Chat Desk Dashboard
Last updated
Last updated
The Chat Desk Dashboard serves as the "home page" from where you can:
Access the and .
Navigate to My Workspace -> Chat Desk from the Clickatell Portal.
Click Launch Chat Desk to open the Chat Desk application in a new tab.
From the top section, you can:
View basic metrics and launch your Supervisor and/or Agent Desk.
Configure your Chat Desk .
Set up and manage your Chat Desk
The bottom section shows relating to agent and customer engagement.