Chat Desk User Guide

3.7.0

Home Campaign Manager Chat Flow Chat 2 Pay Integrations SMS WhatsApp

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🔎Overview
- Chat Desk Overview
🖥️Chat Desk Dashboard
🗣️Agent Desk
🦸Supervisor Desk
📊Reporting & Analytics
- Dashboard Metrics
- Clickatell Portal Reports
💡Help & Information

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Manage chat queues (Supervisor Desk)

Chats and tickets Manage tickets

Last updated 11 months ago

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