Add and edit users

You can add (and edit) as many users to your Clickatell account as you wish.

Adding a new user

  1. Click on the + New User button.

  1. Add the user's details.

  2. Assign one or more roles to the user. Select a role from the drop-down for more information about the specific permissions associated with the role (view in the blue block).

    • If you've added any custom roles, these are also listed in the drop-down to select from.

  1. Click + Add Role to assign this role to the user.

    • You can assign more than one role per user.

    • To remove an assigned role, click the "X" icon next to it.

  2. Click the Invite User button to send an email invitation to the user.

    • The email contains a link the user can use to set their password and gain access to the portal according to the roles and permissions you've assigned to them.

The password must contain at least:

  • One lowercase letter

  • One uppercase letter

  • One number

  • One special character

  • 12 characters

  1. The new user is added to your Users table with the status "Invite Pending". This will change to "Active" once the user has accepted the invitation and logged into the portal.

Editing an existing user

  1. Select the user you want to edit from the table.

  1. After making changes, click Save.

  2. You can also delete the user from here.