Broadcast Messenger
User GuidesRelease NotesFAQsSupport
  • 🏠Return to Home Page
  • 🔎Overview
    • Broadcast Messenger Overview
    • Activate Broadcast Messenger (self-serve)
  • 📣Manage Campaigns
    • View campaign list
    • Add a new campaign
    • View details & manage campaigns
    • Campaign statuses
    • Message templates
  • 👍Responses & Opt-Outs
    • View responses
    • Manage opt-outs
  • 📊Reporting & Analytics
    • Campaign Details Summary
    • Clickatell Portal Reports
  • 💡Help & Information
    • What's New? 🎈
    • Release Notes
    • Return to Home Page
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  1. Overview

Broadcast Messenger Overview

Last updated 3 months ago

Available on all platform packages.

What is Broadcast Messenger?

Clickatell's Broadcast Messenger tool lets you create and manage marketing campaigns and send bulk WhatsApp and SMS messages to lists of recipients.

Watch the video below for a complete overview of the Broadcast Messenger tool.

The rest of this user guide gives more details about using Broadcast Messenger:

WhatsApp and SMS messaging campaigns.

Make use of the in your account.

Create, manage, and (re)use .

in bulk via the web front-end or Secure File Transfer Protocol (SFTP).

Receive and view .

Create and manage .

Manage customer .

of how campaigns are performing.

🔎
Create, schedule, and send
approved WhatsApp templates
SMS message templates
Upload recipient details
customer responses
auto-responses
opt-outs
View summary data
The Broadcast Messenger landing page.