Help & Message Center

Find help

If you need help at any stage, click the question mark icon in the top right corner to access the following:

• User Guide: Quick access to this user guide.

• FAQs: Find answers to some frequently asked questions.

• Developer Documentation: Visit our Developer Knowledge Base for more technical, developer-focused information about using our APIs.

Click Contact Support (top right) to send us your query. This creates a ticket with our Support Team.

There are tooltips throughout the portal with additional information. Click on Need more help with this item to send a custom question directly to our Support Team.

View notifications

All account notifications can be found by clicking the bell icon in the top right. A green counter indicates the number of new notifications.

Clicking this icon opens a list of your latest notifications.