> For the complete documentation index, see [llms.txt](https://guides.clickatell.com/chat-commerce-platform/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://guides.clickatell.com/chat-commerce-platform/data-and-analytics/dashboards-in-clickatell-portal/integrations.md).

# Integrations

You get access to the following Integrations reports in the Clickatell Portal:

* [Full Analytics](#full-analytics)

{% hint style="success" %}
These reports can be **downloaded** as PDFs. If any filters were applied, only the filtered results are exported.

Where applicable, view **Definitions** for terms used in the reports via the button in the top right.
{% endhint %}

## Full Analytics

This report provides a full view of your Integrations data over different periods.

You can filter the data on:

* Environment (All, Production, Sandbox)
* Provider (All, Salesforce, Zendesk Sell, Zendesk Support, Shopify)
* Application name (All, Chat Flow, Chat Desk)

<figure><img src="/files/Ht1N41rFJDhtuNG4vUR3" alt=""><figcaption></figcaption></figure>

At the top of the report, various **metrics** summarize your Inegrations usage.

Metrics include:

* Total number of API calls made.
* Number of providers used.
* Total number of API integrations and how many are active.
* Number of API limit reached responses (429).

Scrolling down, you'll find **graphical** representations of your data.

<figure><img src="/files/7nPGSNKgXi6Snaqi5Z2f" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/jDlBlaTlyemGBxx2Co3A" alt=""><figcaption></figcaption></figure>


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