Payments (Chat 2 Pay)

Included in the Transact package.

You get access to the following Chat 2 Pay reports in the Clickatell Portal:

Full Analytics

Get an overview of the Chat 2 Pay activity on your account. You can view it for a selected date range, channel, or integrator.

At the top of the report, various metrics summarize how Chat 2 Pay is performing.

Metrics include:

  • Number of successful payments, their value, and the success rate.

  • Number of unsuccessful payments and their value.

  • Payment link click rate.

  • Month-on-month growth rate of active customers.

  • Percentage of returning customers.

Scrolling down, you'll find graphical representations of your data.

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