Available on our and packages.
You can integrate your Chat Flow and Chat Desk applications with various 3rd-party applications such as Salesforce, Zendesk, etc.
With integrations, you can:
Perform various frequently used operations (like creating a ticket in Zendesk or adding a Sales Lead in Salesforce) automatically via Chat Flow.
Keep your customer data in sync across all these mentioned 3rd-party applications.
Fetch data from other applications in your tech stack and use the data in Chat Flow.
Push your chat support data (from Chat Flow) to other applications in your tech stack.
View information about your customers as fetched from the 3rd party applications integrated with Clickatell (Chat Desk).
Currently, we support the following 3rd-party apps:
Please refer to the relevant section of this guide for more information and integration steps for each.
