Integrations
Integrations to take Chat Commerce even further.
Bring additional functionality into the conversation by integrating other applications and platforms to make messaging with customers more effective than ever.
🧩 Overview of integrations
You can integrate your Chat Flow and Chat Desk applications with various 3rd-party applications such as Salesforce, Zendesk Sell, and Shopify. Sync data across your existing platforms to facilitate personalized conversations and enhance customer engagement, improving customer experiences.
See our comprehensive Integrations User Guide for details on using these integrations.
📱 What 3rd-party applications are supported?
Zendesk Support
Salesforce
Shopify
Zendesk Sell
🔑 What features are included?
INTERACT
CRM integration
Sales lead capture
Customer profile retrieval
Customer ticket management
Customer purchase retrieval
TRANSACT
You get everything under Interact, PLUS:
OMS Integration
Fulfillment
Delivery management
Please contact our Sales Team if you are interested in using Integrations.
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