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On this page
  • 🧩 Overview of integrations
  • 📱 What 3rd-party applications are supported?
  • 🔑 What features are included?
  1. Platform Capabilities

Integrations

Integrations to take Chat Commerce even further.

Last updated 10 months ago

Included in the and packages.

Bring additional functionality into the conversation by integrating other applications and platforms to make messaging with customers more effective than ever.

🧩 Overview of integrations

You can integrate your and applications with various 3rd-party applications such as Salesforce, Zendesk Sell, and Shopify. Sync data across your existing platforms to facilitate personalized conversations and enhance customer engagement, improving customer experiences.

See our comprehensive for details on using these integrations.

📱 What 3rd-party applications are supported?

  • Zendesk Support

  • Salesforce

  • Shopify

  • Zendesk Sell

🔑 What features are included?

INTERACT

  • CRM integration

  • Sales lead capture

  • Customer profile retrieval

  • Customer ticket management

  • Customer purchase retrieval

READ
WRITE

TRANSACT

You get everything under Interact, PLUS:

  • OMS Integration

  • Fulfillment

  • Delivery management

Please contact our if you are interested in using Integrations.

🔑
Sales Team
Chat Flow
Chat Desk
Interact
Transact
Chat Flow
Chat Desk
Integrations User Guide