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  • πŸ–‡ What is Chat Flow?
  • πŸ’¬ What channels are supported?
  • πŸ”‘ What features are included?
  1. Platform Capabilities

Self-Service Chatbot

Build meaningful conversations with your customers using Chat Flow.

Last updated 5 months ago

Included in the and packages.

πŸ–‡ What is Chat Flow?

is an easy-to-use web-based application that allows you to quickly and collaboratively design, build, and deploy automated conversational experiences across multiple chat applications and connect them to your organization’s core functional APIs.

Chat Flow provides app-like experiences to your customers without them having to download another app, delivering powerful functionality from right within their trusted chat app.

See our comprehensive for details on using the application.

πŸ’¬ What channels are supported?

Build chatbots on one or more of the following messaging channels:

πŸ”‘ What features are included?

  • Drag-and-drop workflow builder (web app)

  • Interactive messaging

  • API orchestration

  • 3rd party integrations (CRM Integration)

  • Keywords & shortcuts

  • Previewer (emulator)

  • Debugger

  • Workflow management

  • Multi-channel routing

  • Customer authentication

  • Message encryption

  • Two-way media sharing

  • Location sharing

  • Environment management

  • Regular expression management

  • System integration testing (SIT)

  • Handover to live agent

  • Handover to AI assistant

(Available in certain regions only.)

Contact our to discover how Chat Flow can help you serve customers quicker and more efficiently!

πŸ”‘
WhatsApp
SMS
Apple Messages for Business
USSD
Sales Team
Interact
Transact
Chat Flow
Chat Flow User Guide
A powerful drag-and-drop web app used to build sophisticated conversational workflows.