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On this page
  • Full Analytics
  • SMS Full Analytics
  • WhatsApp Full Analytics
  • WhatsApp Templated Report
  • Channels Report
  • SMS Stop List
  1. Data & Analytics
  2. Dashboards in Clickatell Portal

Messaging channels

Last updated 7 months ago

You get access to the following channel-specific reports in the Clickatell Portal:

  • ​

  • ​

  • ​

These reports can be downloaded as PDFs. If any filters were applied, only the filtered results are exported.

Where applicable, view Definitions for terms used in the reports via the button in the top right.

Full Analytics

Get a full view of all your channels' data over different periods.

  • Use the buttons at the top to switch views between , , and .

  • You can filter the data based on Environment, Country, Date, and/or Template.

  • At the top, you'll find key metrics.

  • Scrolling down, you'll find graphical representations of the messaging data.

SMS Full Analytics

WhatsApp Full Analytics

WhatsApp Templated Report

Channels Report

Create, view, and download (PDF) custom reports based on your channel activity. This can be done for sent and received messages respectively.

Select the applicable filters and click Generate Report to generate the results in table format.

SMS Stop List

View and download (PDF) a list of the customers who opted out from your account's SMS channel for a specified date range.

Example of SMS graphs
📊
​Full Analytics
Channels Report​
SMS Stop List
SMS
WhatsApp
WhatsApp Message
Templates
Example of the WhatsApp channel view
Example of WhatsApp graphs
Example of the WhatsApp templated messages view
Example of the WhatsApp templated messages graphs