Apple Messages for Business
Apple Messages for Business (AMB) enables direct customer communication through the Messages app, allowing businesses to use the full power of Apple’s messaging framework to resolve issues, schedule appointments, make purchases, and process payments. Apple must review and approve every AMB implementation, and both live agent (Chat Desk) and automated support (Chat Flow) capabilities are required.
✨Benefits of Clickatell’s Apple Messages for Business
Easy setup and management of rich and interactive customer journeys.
Integrated solution allowing re-usability of integration across multiple touchpoints.
Ability to manage both automated and assisted journeys through one platform.
Seamless updates with new version releases require no investment or development funding.
📱Apple Messages for Business Features
Text messages
Plain text messages
Rich text messages
URL preview
Interactive messages
List picker
Quick-reply buttons
Time picker
Form messages
iMessage app
Attachments
Audio (.caf)
Documents (.doc, .xls, .xlsx, .pdf, .ics)
Passes (.pkpass)
Augmented reality (.usdz)
Rich links
Supports images, videos & maps
Miscellaneous
Capability list
Tapbacks
Typing indicator
Intent-and group-based routing
Entry points
Closed conversations
Contact our Sales Team to discover how Apple Message for Business can benefit your business!
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