Chat Commerce Platform Guide
User GuidesRelease NotesFAQsSupport
  • 🏠Clickatell Chat Commerce Platform
  • 📦Platform Packages
    • Connect
    • Interact
    • Transact
    • Upgrades & extras
    • Features by package
  • 🔑Platform Capabilities
    • Messaging channels
      • Global SMS
      • WhatsApp Business
      • Apple Messages for Business
      • Regional USSD
    • Broadcast Messaging
      • Broadcast Messenger
      • SMS Campaign Manager
    • Self-Service Chatbot
    • Live Agent Chat
    • Digital Commerce
    • Artificial Intelligence
    • Integrations
  • 📊Data & Analytics
    • Dashboards in Clickatell Portal
      • Messaging channels
      • Agents (Chat Desk)
      • Bots (Chat Flow)
      • Payments (Chat 2 Pay)
      • Integrations
    • Raw Data Access
  • ⭐Additional features & services
    • User Portal
      • View & edit API integrations
      • Account Management
        • Account details
        • Billing and Payments
        • Profile settings
        • My Purchases
      • User Management
      • Help & Message Center
    • Infrastructure & Support
    • Security & Compliance
    • Customer Enablement Services
  • 💡Help & Information
    • All User Guides
    • How-To Guides
    • Contact Sales
    • Contact Support
Powered by GitBook
LogoLogo

© Copyright 2024 Clickatell. All rights reserved.

On this page
  • View and edit account details
  • Account Package Information
  • Close your account
  1. Additional features & services
  2. User Portal
  3. Account Management

Account details

Last updated 11 months ago

View and edit account details

You can view and edit your account details under Account Details in the Clickatell Portal.

Update your account details and click Save.

Account Package Information

You can also view the details of the account package you are on (Connect, Interact, or Transact).

Select the Account Package tab to see what is included in your package and what your current usage is.

Close your account

Account owners can also close the account from here.

Click the Close Account button in the bottom right (only visible if you are the account owner) and confirm that you want to close the account.

IMPORTANT:

  • Once closed, your account cannot be reopened.

  • All subscriptions and account balances are lost when you close your account.

  • Only account owners can close an account.

Only available on and .

⭐
Interact
Transact