WhatsApp Overview
Last updated
Last updated
Available on . Certain might only be available on the and packages.
WhatsApp is the ideal chat channel for your business to see higher delivery, open, and conversion rates.
Using WhatsApp as a communication channel, you can get the benefit of:
Two-way conversations.
Bulk message-sending capabilities.
End-to-end encryption that ensures conversations with customers are secure and private.
Access to WhatsApp users from around the world.
Engaging communication using interactive messages, images, videos, and more.
Automated, self-service customer support (and packages only).
Innovative chat commerce experiences with on-demand, real-time, and safe transactions (package only).
As an authorized WhatsApp provider, Clickatell enables you to engage with your customers using the WhatsApp Business API. With Clickatell's WhatsApp Business API integration, you can:
Create and manage a WhatsApp Business and .
Use simplified to send and receive messages via WhatsApp.
Get a fully managed WhatsApp verification, approval, and onboarding process.
Receive supercharged service delivery and customer support using to automate and orchestrate great customer experiences via the WhatsApp interface.
Utilize Clickatell's other powerful applications:
Chat Flow - Automated/bot messaging (or package)
Chat Desk - Live agent messaging (or package)
Chat 2 Pay - Payments & commerce (package only)
Reuse the integration across multiple touchpoints.
Get access to the latest WhatsApp Business API features.
Access subject matter experts and WhatsApp beta programs.
Learn with WhatsApp.