WhatsApp User Guide
User GuidesRelease NotesFAQsSupport
  • 🏠Return to Home Page
  • 🏁GETTING STARTED
    • WhatsApp Overview
    • Quick start guide (WhatsApp)
    • Create a WhatsApp Business account
    • Add & manage WhatsApp Business profiles
    • Test your integration
    • Get business verified
    • Initiate WhatsApp conversations
  • ✅CHANNEL CAPABILITIES
    • Message types
    • WhatsApp message templates
      • Add message templates
        • On-behalf-of (OBO) model
          • Use media in message templates (OBO)
          • Use interactive buttons in message templates (OBO)
      • Send message templates
      • Use media in message templates
      • Use location in message templates
      • Use interactive buttons in message templates
      • Showcase product catalog in message template
      • Message templates: best practices & examples
      • Message template rejection reasons
    • Interactive messages: lists, reply buttons, location requests
    • Ads That Click to WhatsApp
    • WhatsApp Commerce Messages
    • Conversational Components
      • Icebreakers
      • Commands
    • Reporting & Analytics
  • 💡Help & Information
    • What's New? 🎈
    • Release Notes
    • FAQs
    • Return to Home Page
Powered by GitBook
LogoLogo

© Copyright 2024 Clickatell. All rights reserved.

On this page
  • WhatsApp as a communication channel
  • How can I use WhatsApp with Clickatell?
  1. GETTING STARTED

WhatsApp Overview

Last updated 8 months ago

Available on . Certain might only be available on the and packages.

WhatsApp as a communication channel

WhatsApp is the ideal chat channel for your business to see higher delivery, open, and conversion rates.

Using WhatsApp as a communication channel, you can get the benefit of:

  • Two-way conversations.

  • Bulk message-sending capabilities.

  • End-to-end encryption that ensures conversations with customers are secure and private.

  • Access to WhatsApp users from around the world.

  • Engaging communication using interactive messages, images, videos, and more.

  • Automated, self-service customer support (and packages only).

  • Innovative chat commerce experiences with on-demand, real-time, and safe transactions (package only).

How can I use WhatsApp with Clickatell?

As an authorized WhatsApp provider, Clickatell enables you to engage with your customers using the WhatsApp Business API. With Clickatell's WhatsApp Business API integration, you can:

  • Create and manage a WhatsApp Business and .

  • Use simplified to send and receive messages via WhatsApp.

  • Get a fully managed WhatsApp verification, approval, and onboarding process.

  • Receive supercharged service delivery and customer support using to automate and orchestrate great customer experiences via the WhatsApp interface.

  • Utilize Clickatell's other powerful applications:

    • Chat Flow - Automated/bot messaging (or package)

    • Chat Desk - Live agent messaging (or package)

    • Chat 2 Pay - Payments & commerce (package only)

  • Reuse the integration across multiple touchpoints.

  • Get access to the latest WhatsApp Business API features.

  • Access subject matter experts and WhatsApp beta programs.

Learn with WhatsApp.

🏁
all packages
channel capabilities
Interact
Transact
Interact
Transact
Transact
account
profile
REST-based APIs
Clickatell's Chat Commerce Platform
Interact
Transact
Interact
Transact
Transact
how to get started