> For the complete documentation index, see [llms.txt](https://guides.clickatell.com/chat-2-pay-user-guide/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://guides.clickatell.com/chat-2-pay-user-guide/overview/master.md).

# Chat 2 Pay

[Chat 2 Pay](https://www.clickatell.com/products/chat2pay/) provides a convenient way to accept payments from your customers in their favorite messaging channels.

It allows you to send a payment request to your customers via an SMS or WhatsApp message. Clicking the URL embedded in the message opens a secure payment page where they can add a new or use a saved credit/debit card. This card is used to process their payments. 

{% hint style="info" %}
If the card details were saved, the customer can make in-channel payments for future transactions by tapping a button or replying "yes" - no need to leave the channel or to complete card details again!
{% endhint %}

{% embed url="<https://vimeo.com/879308784/c8e4ce3c52?fe=ci&fl=sv&share=copy>" %}

<figure><img src="/files/QrDejbWnyqhxQVvSm3bE" alt=""><figcaption></figcaption></figure>

With our **Clickatell-hosted checkout page** and our innovative **tokenization and customer profile** feature, Chat 2 Pay enables frictionless and secure in-channel, reply-based payments that are optimized for conversion and repeat purchases.

Chat 2 Pay is ideal to use to:

* Improve the customer experience.
* Reduce the cost of business.
* Deliver convenient, contact-free checkout experiences.

{% hint style="success" %}
Chat 2 Pay is currently supported by the following systems:

* Assisted chat: [Chat Desk](https://clickatell.gitbook.io/chat-desk/agent-chat-desk/payments-via-chat-2-pay)
* Unassisted chat: [Chat Flow](https://clickatell.gitbook.io/flow/user-facing-interactions/commerce/chat-2-pay)
* CRM/OMS: [Salesforce](/chat-2-pay-user-guide/configure-chat-2-pay/configure-chat-2-pay/manage-callback-notifications/salesforce.md)
  {% endhint %}