Digital Commerce

Send a message, receive a payment.

Included in the Transact package.

💸 What is Chat 2 Pay?

Clickatell makes it easy and convenient for customers to pay with a simple reply in their favorite messaging channel.

Chat 2 Pay lets you embed a payment link in an SMS or WhatsApp message that customers can use to submit their payment information on a secure Clickatell-hosted checkout page. This information is used when you process their payments via your payment processor/gateway. With our innovative tokenization and customer profile feature, repeat customers can simply reply with a text message to complete a purchase.

See our comprehensive Chat 2 Pay User Guide for details on using our in-channel payment capability.

💬 What channels & applications are supported?

Deliver in-channel payment experiences using the following channels and applications:

• WhatsApp

• SMS

• Chat Flow (chatbot)

• Chat Desk (live agent chat)

• Salesforce Order Management Integration

🔑 What features are included?

• Payment acceptance

• Payment link

• Hosted checkout

• Tokenization

• Product catalog

• Branded order page

• Messaging checkout

• Account authentication

• Customer profile

• Fraud & risk management

• Reconciliation

• Accept major credit cards

• Merchant onboarding

• Chargebacks

• Refunds

• MID & key management

Please contact our Sales Team to discover how you can bring chat commerce to life!