> For the complete documentation index, see [llms.txt](https://guides.clickatell.com/chat-commerce-platform/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://guides.clickatell.com/chat-commerce-platform/platform-capabilities/digital-commerce.md).

# Digital Commerce

### 💸 What is Chat 2 Pay?

Clickatell makes it easy and convenient for customers to pay with a simple reply in their favorite messaging channel. 

[Chat 2 Pay](https://www.clickatell.com/products/chat2pay/) lets you embed a payment link in an SMS or WhatsApp message that customers can use to submit their payment information on a secure Clickatell-hosted checkout page. This information is used when you process their payments via your payment processor/gateway. With our innovative tokenization and customer profile feature, repeat customers can simply reply with a text message to complete a purchase.

{% hint style="info" %}
See our comprehensive [**Chat 2 Pay User Guide**](https://guides.clickatell.com/chat-2-pay-user-guide) for details on using our in-channel payment capability.
{% endhint %}

### 💬 What channels & applications are supported?

Deliver in-channel payment experiences using the following channels and applications:  

* [WhatsApp](/chat-commerce-platform/platform-capabilities/messaging-channels/whatsapp-business.md)
* [SMS](/chat-commerce-platform/platform-capabilities/messaging-channels/global-sms.md)
* [Chat Flow](/chat-commerce-platform/platform-capabilities/automations.md) (automations)
* [Chat Desk](/chat-commerce-platform/platform-capabilities/live-agent-chat.md) (live agent chat)
* [Salesforce Order Management Integration](/chat-commerce-platform/platform-capabilities/integrations.md)

### 🔑 What features are included?

* Payment acceptance
* Payment link
* Hosted checkout
* Tokenization
* Product catalog
* Branded order page
* Messaging checkout
* Account authentication
* Customer profile
* Fraud & risk management
* Reconciliation
* Accept major credit cards
* Merchant onboarding
* Chargebacks
* Refunds
* MID & key management

{% hint style="success" %}
Please contact our [Sales Team](https://www.clickatell.com/contact/contact-sales/) to discover how you can bring chat commerce to life!
{% endhint %}


---

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