Get business verified

Why get verified?

You can start using the WhatsApp Business APIs even if you are not business verified.

However, it is strongly recommended that your business gets verified. If you are not business verified the following limitations apply:

  • You can only have two business telephone numbers per WhatsApp account.

  • You can only send 250 business-initiated templated messages within a 24-hour period.

  • You can receive unlimited user-initiated messages.

Verify your business

Business verification takes 1 - 5 business days.

To verify your business and remove the above limitations:

  1. If you already have one, select your business account. If you do not have a Facebook Business Manager account, you can create one by visiting https://business.facebook.com/create.

  2. On the left navigation, click Business Settings.

  3. From the Business Settings page, go to Security Center on the left navigation.

  4. Click on Start Verification.

  5. Complete your Business Details in the next form.

Refer to this page for more information.

Required documentation

  • Legal Name Document – one of the below documents – Business Registration (BR) – Company Incorporation Certificate – Tax/VAT Certificate

  • Address Proof Document – one of the below documents – Bank Account Statement – Utility Bill (Phone/Electricity Bill)

  • There might be additional documentation required depending on your country of residence. This will be outlined when you enter your business verification information.

Why would your business verification be rejected?

  • Legal Name Document and Address Proof Document have different addresses.

    • Please make sure all documents have the exact same address

  • Business Legal Name is not mentioned on the website submitted.

    • It is advised to mention your company’s legal name in the footer of your website

  • Business Email Address not used during verification.

    • It is advised to use the business email address for Facebook Business Verification

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