Quick start guide (WhatsApp)

Using the WhatsApp channel via Clickatell

  1. Add WhatsApp as a channel to your account.

  2. Create a WhatsApp Business account and profile.

  3. Register template messages (required for 1-way messages and business-initiated conversations outside the 24-hour interaction window).

  4. Start sending messages:

Although you can start using your WhatsApp API immediately, you are limited to the following:

  • Adding 2 numbers to your account

  • Sending business-initiated templated messages to a maximum of 250 unique recipients per day

  • Unlimited user-initiated messages

To remove these limitations, verify your Business Account.

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