When in Facebook Business Manager, you can add one of two types of interactive buttons to your template:
A template can have a mixture of up to 10 buttons in total. Limitations may apply to individual buttons of the same type, as well as to the combination of buttons allowed.
This allows your customer to call a phone number, visit a website, or copy a code with the tap of a button.
From the drop-down select the type of action button you want to add:
When tapping this button, the customer is directed to the specified website in their device's default browser.
The website URL is expected in the format:
Static URL: http(s)://www.example.com
Dynamic URL: http(s)://www.example.com/{{1}}
When tapping this button, a call is initiated from the customer's device to the specified number.
Specify the country linked to the phone number.
Enter the phone number in the international format, e.g. “+14111111111”.
When tapping this button, a text string ("code") is copied to the customer device's clipboard.
These custom text-only buttons allow your customer to respond quickly with a custom, pre-defined text message. When tapping this button, the customer sends the response to the business as part of the conversation.
From the drop-down select the type of action button you want to add:
Custom
Marketing opt-out (Marketing templates only)
Note that it is still your responsibility to remove these customers from your contact list.
If using quick reply buttons with other buttons, buttons must be organized into two groups: quick reply buttons and non-quick reply buttons. If grouped incorrectly, the API will return an error indicating an invalid combination.
If a template has more than three buttons, two buttons appear in the delivered message and the remaining buttons can be seen when tapping See all options.
(shared model only)
All variables (e.g., {{1}}) are set when , where you can specify the parameters in the payload.
Adding the optional "" quick-reply button gives your end-users an easy way to opt out of all marketing messages.
