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  • 🏁GETTING STARTED
    • WhatsApp Overview
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  • ✅CHANNEL CAPABILITIES
    • Message types
    • WhatsApp message templates
      • Add message templates
        • On-behalf-of (OBO) model
          • Use media in message templates (OBO)
          • Use interactive buttons in message templates (OBO)
      • Send message templates
      • Use media in message templates
      • Use location in message templates
      • Use interactive buttons in message templates
      • Showcase product catalog in message template
      • Message templates: best practices & examples
      • Message template rejection reasons
    • Interactive messages: lists, reply buttons, location requests
    • Ads That Click to WhatsApp
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On this page
  1. CHANNEL CAPABILITIES
  2. WhatsApp message templates

Showcase product catalog in message template

You can present your product catalog to your customers entirely within WhatsApp.

Catalog templates display a product thumbnail header image of your choice and custom body text. The text header, sub-header, and button text are non-editable.

When a customer taps the View catalog button in a catalog template message, your product catalog appears within WhatsApp.

Add catalog to message template

  1. Follow the steps to complete all required information and submit for approval.

When in Facebook Business Manager, select Marketing -> Product messages as the category.

Prerequisite: You must have in an e-commerce catalog .

✅
creating your template
inventory uploaded to Meta
connected to your WhatsApp Business Account