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  1. GETTING STARTED

Test your integration

Last updated 2 months ago

Once your WhatsApp and setup is complete and has an "Active" state, you can test your WhatsApp API integration to ensure it is working as expected.

Test your integration

  1. Navigate to My Workspace -> WhatsApp and select a WhatsApp account.

  2. Click the Test API button next to the profile you want to test.

  1. Add up to 10 test phones to your account.

    • Test phones are automatically linked to all integrations.

    • Test phones are automatically added to the WhatsApp whitelist.

    • A test phone can be unlinked from One API.

  2. To verify and activate your test phone number, a 5-digit PIN is sent to the phone you've added.

  3. Enter this value and click Submit.

  1. Select one or more of your test numbers, select a template from the drop-down, and click the Send One-Way Test Message button (This test environment only supports text templates. You cannot use templates with headers, footers, media, and buttons).

Note that when testing your integration, the following limitations apply:

  • You can send a maximum of 100 messages per day. After 100 messages have been sent in a 24 hour period, the messages will be simulated.

  • You can send a maximum of 1000 messages per month.

  • Limits are configurable, and can be configured by Clickatell Admins. If you would like to find out if you qualify for any changes to the limitations on your account, please reach out to our Support Team or your Technical Account Manager.

  • When you send a message to a WhatsApp number you will be billed at WhatsApp rates.

Once you have sent your test message you will receive confirmation that your test message has been sent and you can view the status of the test message in your in the Clickatell Portal.

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