If you require help at any stage, simply click on the question mark icon in the top right of your screen. From here, you can access the following additional information:

  • User Guide - quick access to this user guide

  • FAQs - find answers to some frequently asked questions

  • Developer Documentation - visit our Developer Knowledge Base for more technical, developer-focused information such as how to use our APIs and how to get started with our products and channels

You can also click "Contact Support" (top right) to send us your query.

Throughout the portal, you will also find in-line help in the form of question mark icons as shown below. Clicking on this icon opens a tooltip with additional information. Click on 'Need more help with this item' to send a custom question about the item directly to our support team.