Chat 2 Pay 3.2.0

Release date: 23 October 2023

n this Chat 2 Pay release, we've added several improvements and features to enhance the payment experience for our valued clients and addressed some bugs that we've identified. This deployment represents our continuous efforts to provide our clients a seamless and efficient chat payment solution.

Some highlights of this release are detailed below.

New features and enhancements

Pay U Charge Payment Flow Implementation

With this release, we have optimized our payment processing by implementing the Charge (also known as Sale) payment flow. This payment flow provides the ability to combine the Authorization and Capture steps of a payment request, thereby significantly reducing the number of calls required to process a transaction and streamlining the overall payment process. It is the most common method of processing card payments and enables us to handle more use cases. With this implementation and in conjunction with the Authorize and Capture Payment flow, we are able to handle most use cases in payments.

Card Token Deletion

Our new release includes a feature that allows for the secure and efficient deletion of generated card tokens, enhancing the overall security and user control within the payment system.

Bug fixes & performance improvements

  • Payment settings configuration in the Clickatell Portal: The Chat 2 Pay Configuration form on the Clickatell Portal was redesigned to streamline the process and remove the confusing setup options provided on the form. The confusion stems from there being two ways in which Cybersource can be used as the payment provider, i.e., by using the Clickatell-hosted checkout page or using the Cybersource Unified checkout page. The form has been modified to enable the user to select the Payment Provider they wish to utilize, with the rest of the form then adjusting accordingly based on the selected option.

Old Payment Configuration Page
Updated Payment Configuration Page
  • Country selection on the Clickatell-hosted checkout page: We have fixed the issue with the usability of the Country dropdown on the Clickatell-Hosted Checkout page by correctly sorting the countries. This ensures a smoother user experience during the checkout process.

  • Card expiry details: The receipt page displayed to the customer during the checkout process did not include the card expiry details due to this information not being saved correctly. This has been resolved, ensuring accurate and comprehensive transaction records for our clients and their customers.

  • Shipping Country: We also fixed the problem related to the shipping country not being saved during the checkout process, ensuring that all necessary transaction details are accurately recorded and maintained.

  • Billing information capture: We successfully resolved the bug that caused merchant billing information captured on the merchant configuration page on the Clickatell Portal to override the billing information inputted by the customer on the checkout page. This ensures that accurate transaction records are kept and mitigates transaction failures due to the billing information being incorrect.

  • Kibana logs update: We enabled the filtering of transactions in Kibana logs based on the Payment Gateway, allowing for more efficient tracking and management of transactions within the system.

We are confident that these improvements will go a long way in addressing some of the known issues we have on the Chat 2 Pay application while elevating Chat 2 Pay with new features. Look out for more exciting features and enhancements coming soon!

Last updated

Logo

© Copyright 2024 Clickatell. All rights reserved.