New & enhanced nodes

Release date: 13 July 2023

New Switch Case node

The Switch Case node is an action node (i.e., not user-facing) that routes a user to a specific step based on a flow variable's value. It is similar to a Menu node, but instead of relying on the end-user's input to decide which route to take, this node relies on the value of a certain flow variable.

Find out more about the Switch Case node and how to set it up.

A new action node - the Switch Case node.
Setup of the Switch Case node.

Enhanced Chat 2 Pay node

We've made several enhancements to the Chat 2 Pay node.

Flow-builders now have the option to either let Chat Flow generate an order number automatically or they can generate a custom order number specific to your business based on an API call. Auto-generated order numbers are available as variables to be used in the workflow.

We've also included the ability for flow-builders to add any additional data to payment requests. This gets passed to the payment provider and can be used to match on their backend system (in case of incomplete transactions). These key:value pair fields support variables.

Enhanced Chat 2 Pay node

Dynamic List pagination

Find out more about how to set up pagination on this node.

Previously, when using the Dynamic List node to present an option list that exceeded 10 items to your end-users, it was automatically rendered as a text menu as shown below.

Example of an unpaginated Dynamic List in WhatsApp

We now support the ability to paginate dynamic lists instead of reverting to a text menu. If enabled for the node (default), the list above will now render as shown below.

Note that pagination, even if enabled, will only come into effect for lists of more than 10 items.

Example of a paginated Dynamic List node on WhatsApp
Example of a paginated Dynamic List node on USSD. The SMS channel will have a similar experience.

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